Frequently Asked Questions
What if I expect more children than your package includes?
We will provide you with the number of animators necessary to maintain our adult to child ratios and send you a quote accordingly. Our ratios are 1:5 for children under 18 months and 1:10 for children over 18 months, with a minimum of 2 animators per event.
How do I prepare my child for their first time with Kidtabulous?
Here are some helpful tips to help your child have the most stress-free experience:
Let your child know in advance that they will be at the childcare centre while you attend the event, so they will be prepared.
Before you drop your child off with us, take a moment to show them around the space to help them get excited about all of the fun they will have with us!
Introduce your child to the animators and let them know a few things your child likes to do for fun. The animators will be warm, friendly and inviting, and will help your child get comfortable.
Your child can bring a small item to keep with them if it helps them to feel more comfortable.
Rest assured, we do our best to make each child comfortable, happy and having fun. Even hesitant children are having a blast with us within a few minutes.
We keep your contact information for emergencies, so we will get in touch with you if absolutely necessary!
How early should I book your services?
We recommend booking at least 3-4 weeks in advance to ensure your date is available. Your date is considered booked when we have received your deposit.
How do I find out your cancellation and payment policies?
We will send you a copy of our cancellation and payment policies along with your free quote. You just have to fill out the form on our contact page so that we can make and send a quote for you.